FAQ
Frequently asked questions
Where do you ship to ?
We currently ship to Hong Kong, Macau, Singapore and Malaysia. We are working hard to start shipping to more South East Asia countries as soon as possible. Please stay tuned with us.
Can I edit my order details after purchase?
Unfortunately, it is not currently possible for you to edit your order content, nor your address, after the order has been placed and paid for.
Why use Maurten's sports fuels?
The hydrogel technology encapsulates high concentrations of carbohydrates to fuel during activity. We only use food-graded ingredients and there are no added flavors, colorants or preservatives. Nothing more and nothing less than what’s needed.
What ingredients are in your sports fuels?
The products only contain natural ingredients – all well-established and food-graded. Our Drink Mixes contain maltodextrin, fructose, pectin, sodium alginate and sodium chloride (salt). The Gel 100 contain water, glucose, fructose, calcium carbonate, gluconic acid and sodium alginate. Find out more on product pages.
Are the products safe to use?
Yes, samples from every batch have been, and will be, sent for screening by independent third party laboratories. All Maurten suppliers are certified according to the international FSSC 22000 standard.
Are the products only for elite athletes?
No, the products are for everyone – from elite athletes to amateurs.
Are the products gluten-free?
All Maurten products are made from ingredients that are certified as free from gluten and other common allergens. However, the Solid 160 and Solid C 160 may contain traces of gluten due to potential cross contamination in the solid production facility.
How long before Maurten takes effect?
The uptake of carbohydrates will noticeably take place within 15-20 min after consuming Drink Mix or Gel. The peak maximum uptake (peak blood glucose concentration) will be reached around 30-45 min, and most of the carbohydrates will be absorbed within 60-75 min after ingestion.
The efficiency of Maurten Drink Mix relies on a chemical reaction that takes place in the stomach between pH-sensitive Drink Mix and stomach's acidic environment. Therefore, all factors that alter pH in the stomach might have a negative effect (eg. consumption of other products).
One factor that can disrupt the hydrogel formation is the consumption of a large amount of water (pH 6 – 7) prior to Maurten. This means that too much water can theoretically dilute gastric acid.
How does Maurten impact dental health?
Most energy products on the market contain acids and flavors. Excessive acid can be damaging to oral health. Bad oral health can induce inflammation which affects your performance.
All Maurten products are built with natural ingredients and close to pH neutral which has less impact on oral health. The carbohydrates are encapsulated by the hydrogel, so there is minimal interaction with teeth.
How to store my Maurten products?
Store the sachets and the boxes in a controlled room temperature, ideally between 10 to 30°C maximum and keep out of direct sunlight.
What to do if my Drink mix 320 gets solidified?
The Drink Mix 320 sachets may solidify (taking on a cake-like appearance) if they have been stored in a warmer environment than our recommendations suggest. Ideally they should be stored between 10 to 30°C maximum. Contact us if you observe it.